Logistics consultancies do not generally post a rate card for a very good reason. Every assignment is different, requires different expertise and experience, and often varying levels of seniority amongst the consultancy staff. In other words, there is no “one size fits all”. On the other hand, a client does need to know what the probable cost is going to be and is quite likely going to shop around for what seems to be the best deal.

Every business at some point will consider designing or redesigning a warehouse facility to fix some bugbears and inefficiencies, to cater for expansion or simply as a result of relocation. This can be seen as a godsend by warehouse managers and an opportunity to start from scratch with the benefit of experience and hindsight.

The value of logistics consultants is in the knowledge and breadth of experience they bring to your operation. Typically, in-house logistics managers know their own industry, supply chain and logistics operation down to the finest level of detail, which is a vital necessity.

A good Warehouse Management System should be capable of doing far more than just keeping tabs on stock levels, although doing that accurately and in real time is a critical function. No doubt, your organisation is taking advantage of the most important functionality to maximise its ROI.

Any consultant is expected to supply specific expertise and deliverables as per his or her terms of reference, and that is their responsibility during a consultation assignment.

The transport element of an end to end supply chain impacts on so many other aspects of the overall operation that it can rightly be classed as a critical function. Nevertheless, controlling its costs and efficiencies requires a careful balancing act to maintain customer satisfaction levels, contractual obligations and the needs of the operation. It needs constant monitoring because the parameters like demand, market conditions, loading and route optimisation are always changing.

To the uninitiated, it may seem that warehouse design is not exactly rocket science. However, the devil is in the detail and a recurring excessive cost can easily be caused by a flaw that is experienced perhaps hundreds of times a day when operational, each one costing a minute or two. Poor design may be difficult to detect because the operation runs smoothly, possibly better than previously, and the weak points about the design are simply not immediately obvious. Detailed planning is the key to success.

lementing a Warehouse Management System that does what you need can greatly enhance productivity and throughout as well as reducing wastefulness that costs money. It enhances customer satisfaction and employee morale and provides a management window into the state of health of one of the more impenetrable and expensive cost centres of a manufacturing or distribution operation.

Reducing costs while improving reliability and customer satisfaction is how one can sum up the ideals of a Supply Chain Consultant. It’s what they do. How that is achieved is a mixture of strategy and tactical steps that come together in recommendations and a blueprint for moving forward. The potential to enhance the bottom line in a sustainable manner, while driving out greater efficiencies, is one of the main justifications why organisations engage experienced consultants. These are usually the more forward looking enterprises who understand that getting ahead of the competition and staying there often requires innovative thinking combined with a truly deep understanding of the supply chain and procurement processes.

Logistics consultants are usually engaged to deliver a specific outcome and should utilise innovation as well as relevant experience and a track record in solving issues like yours. Consultants will tackle the assignment according to their own personal style, knowing what works best.

An additional significant advantage of engaging a consulting firm is that they will have a team of specialists to draw upon as the need arises, which effectively means more resources. A good consultant will not be afraid to challenge a client's preconceived notions or planned actions that need to be reassessed - all in a thoroughly professional and non-confrontational manner.